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What to do after an accident

A collision is stressful. Keep this simple checklist handy so you know exactly what to do, from the roadside to getting your vehicle repaired.

Grey sedan with front-end damage
30 years in St. Catharines

Step by step

  1. Make sure everyone is safeCheck for injuries and call 911 if anyone is hurt.
  2. Move to safety if you canIf the vehicles can be driven and it is safe, move out of traffic and turn on your hazard lights.
  3. Report the collision if requiredIn Ontario, report the collision to police if anyone is injured or the total damage appears to be more than $2,000.
  4. Exchange informationExchange names, contact details, licence, plate and insurance information with the other drivers.
  5. Take photosPhotograph all vehicles, the damage, the scene and any road conditions.
  6. Contact your insurerReport the accident to your insurance company and get a claim number.
  7. Get a repair estimateSend photos to DY Autobody & Paint or bring your vehicle in for a written estimate.
Safety first. If anyone is injured, call 911 right away. Your vehicle can wait.

Photos that help your claim and quote

  • The whole vehicleStep back so the full side is visible.
  • The damaged areaInclude the panels around the damage.
  • Close-upsClear detail shots of dents, scratches and cracks.
  • The sceneRoad, signs and the other vehicles involved.

Getting your vehicle repaired

Once you have reported the accident, send us a few photos through our photo quote form or call (905) 685-2147. We work with all insurance companies and give you a written estimate before any work begins. Learn more about how insurance claims work and our collision repair service.

This guide is general information, not legal advice. Check with your insurer and the police for your specific situation.

Had an accident? Let us take it from here.

Send photos for a quick quote, or call our team today.

Blue pickup truck refinished at DY Autobody & Paint