- Home
- Insurance Claims
Insurance claims made simple
After an accident you have enough to deal with. We work with all insurance companies, document the damage and keep you informed until your vehicle is ready.
- All insurance companies
- Damage documented
- Updates until pickup
30 years in St. Catharines
How an insurance repair works
- Report the claimContact your insurance company and get a claim number.
- Get an estimateSend us photos or bring your vehicle in. We document the damage and prepare a written estimate.
- Insurer reviewYour insurer or adjuster reviews the estimate. We work with them directly.
- RepairOur technicians complete the body, frame and paint work, and keep you updated.
- PickupYour vehicle is checked and ready to drive away.
What to have ready
- Claim numberFrom your insurance company.
- Insurer detailsCompany name and adjuster contact, if you have them.
- PhotosPictures of the damage and the accident scene.
- Vehicle detailsYear, make and model.
Your rights in Ontario: you get a written estimate before work begins, the final bill cannot be more than 10% above it, and repairs carry a warranty of at least 90 days or 5,000 km on parts and labour. Ontario.ca
Paying privately instead?
For smaller repairs, some drivers prefer not to make a claim. We are happy to give you a written estimate so you can compare and decide. Get a private quote.
Insurance questions
Your insurance company may suggest preferred repair shops. Ask your insurer about your options before your repair, and let them know you would like your vehicle repaired at DY Autobody & Paint.
Your claim number, your insurer and adjuster contact details if you have them, and any photos of the damage or accident scene.
No. For smaller repairs some drivers choose to pay privately. We can give you a written estimate to help you decide.
Hidden damage is sometimes found once panels are removed. We contact you or your insurer before doing any extra work.
Just had an accident? Read our step-by-step guide on what to do after a collision.
Had an accident? Let us take it from here.
Send photos for a quick quote, or call our team today.
